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How do I get an update on my delivery?

Once your order has been despatched you will receive a despatch confirmation email. Separately from this you will receive a delivery email letting you know which day and a rough time that you can expect delivery. In this same email will be a link to live track your delivery on the day, meaning you know exactly where we are and what time we will be with you. Furthermore you will receive a text when ouor driver is 30 minutes away.

If you would like further assistance with the delivery of your item, kindly reach out to our customer support team and they will be glad to assist.

You can reach us at james@galacticfireworks.co.uk or on 01709 769184.